At Hit Global Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or purchase our training courses.
1. Who We Are
Hit Global Services provides training solutions for IT professionals, including online, in-classroom, and hybrid courses. This Privacy Policy applies to all visitors and users of our website.
2. What Information We Collect
We may collect the following information when you interact with us:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Account Information: Login credentials if you create an account.
- Course Data: Details of the courses you enrol in, progress, and certifications achieved.
- Technical Data: IP address, browser type, operating system, and usage data collected via cookies and analytics tools.
- Communications: Records of your enquiries, support requests, or participation in surveys.
3. How We Use Your Information
We use your information to:
- Process and deliver your course enrolments and purchases.
- Provide access to online training and learning materials.
- Send important updates about your courses, account, or services.
- Improve our website and training offerings.
- Respond to your enquiries and provide customer support.
- Send promotional materials if you have opted in (you can unsubscribe at any time).
4. Cookies and Analytics
Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyse site traffic. You can manage or disable cookies in your browser settings, but this may affect website functionality.
5. Sharing Your Information
We do not sell your personal information. We may share it only with:
- Service Providers: Payment processors, learning management systems, and IT support.
- Legal Requirements: Where required by law or to protect our legal rights.
All third parties are required to respect your privacy and use your data only for specified purposes.
6. Data Storage and Security
We store your information securely and use industry-standard measures to protect against unauthorised access, loss, or misuse.
7. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Correct any inaccurate or incomplete information.
- Request deletion of your data (where legally applicable).
- Opt-out of marketing communications at any time.
To exercise these rights, contact us at hi@hitglobal.services
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.
10. Contact Us
For questions about this Privacy Policy or your personal data, contact us at:
Hit Global Services
hi@dianahitglobal-services